SMART INNOVATORS PTY LTD ACN: 610 981 256 | ABN: 25 846 636 858 Terms and Conditions of Use and Service Effective Date: [1 May 2025] Website: www.wendy-turner.com Contact: [email protected]

1. Introduction

Welcome to www.wendy-turner.com (the "Website"), owned and operated by Smart Innovators Pty Ltd ("we", "us", "our"), ABN 25 846 636 858, a company registered in South Australia. These Terms and Conditions ("Terms") govern your use of the Website and all associated services, including but not limited to personal sessions, online courses, group calls, digital content, community interactions, and the sale or distribution of the book The Truth Behind Motherhood(collectively, the “Services”).

By accessing or using the Website and/or Services, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree, you must cease use of the Website and Services immediately.

2. Scope of Services

These Terms apply to all offerings available via www.wendy-turner.com, including but not limited to:

1:1 personal sessions Group calls or events (online or in person) Online programs, courses, and workshops Digital downloads and video/audio content Email support and customer interaction Community membership spaces Books and publications (including The Truth Behind Motherhood) Any other service delivered under the Wendy Turner or Smart Innovators Pty Ltd brand

3. Disclaimer and Medical Advice

The content and services we provide are for informational, educational, and guidance purposes only. We are not medical professionals. Any suggestions, practices, or interpretations are to be used at your own discretion.

We strongly encourage you to consult a qualified medical or mental health professional before starting any natural, emotional, or spiritual healing program. Our content is not a substitute for professional medical advice, diagnosis, or treatment.

Your participation in any session, course, or consumption of the book or website material is entirely voluntary, and you assume full responsibility for any outcomes.

4. User Responsibility

You agree that:

You are over 18 years of age or have the consent of a guardian. You use the Website and Services at your own risk. You are responsible for ensuring the Services meet your personal, professional, or health requirements. You will not use the Website for unlawful, abusive, or malicious purposes. You will not reproduce, share, or resell any materials without written permission.

5. Data Collection, Cookies & Privacy

We may collect certain personal information to provide Services, including but not limited to your name, date of birth, place of birth, and contact details.

Cookies may be used to improve user experience. If accepted, cookies may store personal data, which may be shared with third parties in accordance with our Privacy Policy.

We comply with Australian privacy laws. For more details, please refer to our Privacy Policy, which outlines:

What data we collect How it’s stored Who it’s shared with Your rights and how to opt out

6. Intellectual Property

All content on this Website and within all Services—including course content, book material, videos, PDFs, session methods, branding, and logos—is the property of Smart Innovators Pty Ltd or licensed to us.

You may not:

Copy, reproduce, sell, or distribute materials Share content with others not enrolled or authorised Use content for commercial gain without permission

All trademarks not owned by us are acknowledged on the Website.

7. Session & Course Terms

Bookings:

Personal sessions must be paid in full prior to the session unless otherwise agreed. Cancellations require 24 hours' notice. No-shows or late cancellations may be charged.

Refunds:

Digital products and services are non-refundable unless required by Australian Consumer Law. Refund requests for live courses or sessions may be considered on a case-by-case basis but are not guaranteed.

Access:

Access to online materials is granted for the stated period only. We reserve the right to modify or remove content at any time.

8. Third-Party Links & External Websites

This Website may include links to third-party websites for your convenience. We do not endorse or take responsibility for the content or privacy practices of external sites.

9. Limitation of Liability

To the maximum extent permitted by law, Smart Innovators Pty Ltd is not liable for:

Any loss, injury, or damage (direct or indirect) Errors, omissions, or delays in any content or service Technical failures or interruptions of the Website Actions you take based on our content or Services

You agree to indemnify us from any claims arising from your use of the Website or Services.

10. Availability & Technical Issues

We aim to keep the Website and Services operational but do not guarantee uninterrupted access. We are not liable for any downtime due to maintenance, technical issues, or force majeure.

11. Jurisdiction

These Terms are governed by the laws of South Australia, and any disputes will be subject to the courts of South Australia.

12. Changes to Terms

These Terms may be updated at any time. You are encouraged to review them periodically. Continued use of the Website or Services constitutes acceptance of the revised Terms.

13. Contact Information

For questions or concerns about these Terms, please contact:

Smart Innovators Pty Ltd ACN: 610 981 256 | ABN: 25 846 636 858 Email: [email protected]